課題
心当たりはありませんか？これらはsaas companiesに実際のコストをもたらす監視のギャップです。
SLA breaches you find out about from customers
A customer emails "is your service down?" and you scramble to check. By the time you confirm the outage, three more tickets are in. Your SLA clock has been ticking for 20 minutes.
Status page that nobody trusts
You update your status page manually — hours after the incident started. Customers stopped checking it because it always says "All Systems Operational" even during outages.
Incidents without postmortems
Last month's outage happened again. Same root cause, same scramble. Nobody wrote down what went wrong because there was no structured process to capture it.
No visibility into degraded performance
Your API responds in 200ms normally. It crept to 1.8 seconds over a week and nobody noticed — until a customer's integration started timing out.
PulseAPIがどう役立つか
10-second checks with smart alerting
Detect outages within seconds, not minutes. PulseAPI runs checks every 10-30 seconds and only alerts after confirming the issue — no false alarms at 3am.
Branded status pages with auto-incidents
Status pages on your custom domain that update automatically when checks fail. Your customers see real-time status without you lifting a finger.
Structured incident management
Timeline updates, postmortems with root cause analysis and action items, and subscriber notifications — all built in. Never lose an incident to tribal knowledge again.
Baseline-aware performance monitoring
PulseAPI learns your normal response times per hour of the week. When your API starts slowing down, you get alerted before customers notice the degradation.
saas companies向けの主要機能
よくある質問
How quickly does PulseAPI detect SaaS outages?
PulseAPI runs checks every 10-30 seconds. After two consecutive failures, it triggers an alert — meaning you know about outages within 20-60 seconds, not minutes.
Can I put the status page on my own domain?
Yes. You can serve your status page from a custom domain like status.yourapp.com with full CNAME verification and automatic SSL provisioning.
Does PulseAPI support monitoring authenticated APIs?
Yes. You can configure custom headers (like Authorization tokens) and request bodies for every endpoint, so you can monitor APIs that require authentication.
How does PulseAPI help with SLA compliance?
PulseAPI tracks uptime over 24h, 7d, 30d, and 90d windows. You get historical uptime percentages, response time baselines, and exportable incident timelines — everything you need for SLA reporting.